A helping hand

AI Bible support

Help with signing in, restoring access and using AI explanations.

Contact us

support@aibible.app

Include your app version, iPhone or Android model, and what happened. Screenshots of an error can help. Never send your SMS sign-in code or payment-card details.

Quick answers

I’m having trouble signing in.

Enter your phone number with + and the country code. Check that the number can receive text messages. If a verification code expires, choose Resend in the app. A temporary limit or network error can require trying again later.

I paid, but AI access isn’t showing.
  1. Sign in to the AI Bible account you normally use.
  2. Make sure your device uses the store account that made the purchase.
  3. Open AI Bible’s Settings and choose Restore Purchase. The subscription sheet also has a restore link.

If access still does not appear, email support with the error shown and the store receipt’s order reference. Leave out payment-card details.

An AI explanation did not load.

Check your connection and use Try again when it is offered. If the app shows a temporary service or usage-limit message, try again later. You can continue reading available Bible text while you wait.

Where are saved explanations and bookmarks?

Where available in your version, completed explanations, bookmarks and reading position stay on the device where they were saved, separately for the account, Bible edition and language. These features do not provide cloud synchronization. Features available in an older installed version can differ.

How do I delete my account?

In AI Bible, open Settings and choose Delete Account. You may need to sign in again before the action can finish. Manage any store subscription separately; deleting the app or its sign-in account does not cancel a subscription.

Manage a store subscription

Use the Apple or Google account that purchased it to manage renewal or cancellation.

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